- ago
Every 15 minutes my schwab connection is connecting and disconnecting sometimes even more frequent than that. Is there a reason for this happening? Is it my internet connection?
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- ago
#1
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Cone8
 ( 5.88% )
- ago
#2
It might have started with a bad connection, but it looks more like the websocket reconnect logic got lost after that. Probably a fresh start is required to reinitialize it.

Edit:
"EndpointUnavailable" popped up a couple times. Could indeed be the connection, or the server you were connected to had a problem.
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- ago
#3
I've restarted the computer and the app numerous times and it keeps doing this. I've never had this issue until I updated to build 104.
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Cone8
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- ago
#4
That would be a long shot. I'd say with 99.9% certainty that Build 104 is in no way connected to it, and again, looks like the server you're hitting is offline. Until now, I've never seen, "EndpointUnavailable".

Did you check your login/Refresh Token status?
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Cone8
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- ago
#5
How about today? Was the Refresh Token expired?
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- ago
#6
Token was only 2 days old. I refreshed the token anyways and it kept disconnecting and connecting until 3 am this morning, then stayed connected ever since without any further disconnecting issue. That was weird.
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Cone8
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- ago
#7
With the "EndpointUnavailable" indication, I think we can blame it on the server you were routed to.
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- ago
#8
I keep having it connect and disconnect again. I refreshed the token 4 times. Why is this happening? It is very frustrating when trying to run a intraday strategy.

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Cone8
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- ago
#9
You probably need to refresh your login.
Once every week. Set an alarm to do it on the weekend.

Also make sure that you're not connecting to your account with more than one (WL) client.
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- ago
#10
I have refreshed my token 4 times. once yesterday and 3 more times today and it is still happeneing.
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Cone8
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- ago
#11
Seriously you're the only one I know of having this problem.
Make sure you're not connecting with multiple clients.
Beyond that, maybe Schwab API support can tell you why you're having trouble connecting to the endpoint. Give them your IP address and maybe they can identify the server.
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