WEALTH LAB PRIVACY STATEMENT
Effective: March 1, 2021; Updated: April 18, 2024
This Privacy Statement sets out our privacy policy and explains what we do with the personal information that we collect from you. Please read the following to understand our practices regarding personal information, and how they affect you as you use our features and services. Unless specified otherwise, this statement discloses the current privacy practices for our Web site and WealthLab products. If we make any material changes to this policy, we'll update this policy. If you have any concerns or questions regarding this policy, you should contact us at info@wealth-lab.com.
The Information We Collect
Registration
When you create a WealthLab account, you will be asked to provide us with your name and e-mail address. You may (but are not required to do so) provide additional information such as age, gender, and location. Such information is used only to fill out your online profile so that other members can learn more about you.
Making a purchase
Orders placed with us for the WealthLab client application or other WealthLab products will require additional personal information, including credit card information with billing address. This information will be processed in the United States by a service provider hired by us for this purpose. They will collect your personal information, including your credit card number, billing information and telephone number, using Secure Socket Layers (SSL) encryption. This service provider will furnish your contact information to us. They will not share your credit card information with us, and will treat your personal information in accordance with its privacy policies. If you are located in a country outside of the United States, you consent to the transfer of your personal information outside of your jurisdiction.
Information we automatically track
While on our site, we automatically log certain information about how you are using our site. This information may include the URL that you just came from, your IP address and the pages you visit while on our site.
The WealthLab client application runs stand-alone on your computer. We do not collect or analyze any personal customer data, strategies, trading, or otherwise.
Cookies
If your browser is setup to accept them, we also use a feature known as a "cookie". Cookies contain bits of information that Websites transfer to your computer’s hard drive for record keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site, such as ours. At WealthLab, session cookies are used to facilitate your navigation of our Web site.
Most browsers are set up to accept cookies, but you can configure your browser to refuse cookies or to notify you when you’ve received one. If you reject cookies you will not be able to use certain features of our site.
Where Your Information is Stored
The information outlined above is processed and stored in our servers located in the United States. By using our site, you consent to this transfer.
Our Use of this Information
To Contact You
Once you’ve established your WealthLab account, we may use your information to contact you from time to time to send news of product upgrades or to offer support services. If you would rather not receive these subsequent communications, click the Unsubscribe link at the bottom of the email, or let us know by sending an email to info@wealth-lab.com.
Information Sharing and Disclosure
WealthLab does not give, rent, lend or sell individual information to any third party. Furthermore, we will not disclose any information about individual users, except as described herein.
Discussion Board
On our Discussion Board, you are publicly identified by your user or screen name. If you choose your full name as your username, you have voluntarily disclosed that information to the WealthLab community. Similarly, any information you provide in your public profile is for public consumption. The same is true for any personally identifiable information (such as an e-mail address) you include in any discussion board posts.
Current or Prospective Advertisers
We only provide aggregate, non-identifiable information to our current and prospective advertisers.
Third Party Service Providers
We may employ the services of third party providers to aid us in certain aspects of our operations (such as the distribution of e-mail updates or conducting support for us). Depending on the services performed, some of these providers may be provided with user information. These contractors would be subject to confidentiality agreements which limit their use and disclosure of all information they obtain through their relationship with WealthLab, consistent with this policy.
Legal Requests
We may disclose your personally identifiable information to protect the rights and property of WealthLab as well as to comply with any applicable law or valid legal process. This includes, but is not limited to requests by government agencies. We will disclose any information we have in our possession to law enforcement or government officials in response to an inquiry or investigation or if in our sole discretion we believe it is necessary or appropriate in connection with an investigation or activity that is or may be illegal or may expose us or you to legal liability.
Children's Privacy
Our site is not directed at children under the age of 13. We operate our site in compliance with the Children’s Online Privacy Protection Act and will not knowingly collect or use personally identifiable information from anyone under the age of 13.
Editing Your Information
If you want to correct or change information in your profile, please go to https://www.wealth-lab.com and log in. You will either be able to make your changes online, or we will give you instructions.
Request your personal data
You may request a copy of all your personal information in our records by sending an email to info@wealth-lab.com with the Subject: Personal Data Request. We will provide these data in a common format to the email address on record for the account.
Deactivate Your Account
To permanently delete your account, by sending an email to info@wealth-lab.com with the Subject: Account Deactivation Request. We will anonymize your username and remove all personally-identifiable records from our systems. Once deleted, you will no longer be able to access your account.