- ago
Hello. Paid for a software license. paid connection to interactive brokers. downloaded the program, connected. I can't do anything with the program. Wherever I click, an error pops up and the program closes. please explain what is the problem. I can't take a screenshot, black screen. it is impossible to copy the error message, the button is not active.
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- ago
#1
For reference, here's your screen capture from an email conversation:

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#2
We've been there before, trying to resolve the same crash with another user: https://www.wealth-lab.com/Discussion/Interactive-Brokers-provider-crashes-on-quote-request-9328

How is your Windows configured for Region settings (country, regional format, decimal/currency separators, digit grouping symbols)?
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#3
Windows 11 system. Dominican Republic region
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#4
I re-read the thread you sent me. My error does not appear when I try to load data on the instrument. I can't even get to this point. I can add tool name dataSet and that's it. when I just click on the name of the tool, an error takes off. Ie I can't even go to the window for adding data. I'm only interested in options.
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Cone8
 ( 5.28% )
- ago
#5
Are you using IB Extension Build 27?
Check it in Tools > Home Page > Version Info and Extensions
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#6
Still, what are the decimal/currency separator and digit grouping symbols? You can take a screenshot and attach:

https://www.howtogeek.com/742116/how-to-take-a-screenshot-on-windows-11/
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#7
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#8
do not quite understand. what screen shot to take?
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Cone8
 ( 5.28% )
- ago
#9
Please run this script and paste the contents of the Debug Log here.

CODE:
using WealthLab.Backtest; using System; using WealthLab.Core; namespace WealthScript4 { public class MyStrategy : UserStrategyBase { public override void Initialize(BarHistory bars) {          double d = 123456789.1234;          WriteToDebugLog(String.Format("{0:C}", d)); } public override void Execute(BarHistory bars, int idx) { } } }
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#10
where to run it? how to run it? where to get debug log data?
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Glitch8
 ( 9.89% )
- ago
#11
Just run it by simply opening a new C# Coded Strategy, erasing the existing boilerplate code in the Editor, and pasting the supplied code into the Editor. Run it in a Single Symbol instead of a Portfolio. The symbol itself doesn't matter.

You'll see the output in a new tab "Debug Log" after you complete the backtest.

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#12
any settings still need to be done? because the log is empty after testing.
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Glitch8
 ( 9.89% )
- ago
#13
No, if you follow the steps exactly then there will be a line output to the log 100% of the time.

1. Create a new C# Coded Strategy
2. Click the Editor tab
3. Erase the code already in there
4. Paste in Cone's code above
5. Run this "Strategy" on SPY or any other single symbol

Here's an example of my Debug Log contents:

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