- ago
Wealthlab will not recognize my license when I start 7. I downloaded 8, but can;t find data on how to migrate from 7. Is there any mechanism to talk or chat with Wealthlab Staff? I checked my account and it is up to date, not set to expire until 15 Aug 23
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Cone8
 ( 4.98% )
- ago
#1
This is the mechanism. If we can't solve it here after a good effort, we can schedule a zoom.

Re: License
Try downloading your license from the Help menu.

Re: Migration
Tools > Home page
Do you see this message?


If not, see this topic to enable the migration feature -
https://www.wealth-lab.com/Discussion/WL8-Migration-tool-missing-9410
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- ago
#2
I can't even get 7 to start on the computer. I downloaded 8, checked my license and says it is valid. When I start wealthlab 7, where is it looking for the license?
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- ago
#3
QUOTE:
Wealthlab will not recognize my license when I start 7.

Sorry but a recent change has broken Wealth-Lab 7 licensing for everyone:

https://www.wealth-lab.com/Discussion/Can-t-sign-into-WL7-Could-not-obtain-your-license-message-9967
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- ago
#4
I will bring up Wealthlab 8 and check
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Cone8
 ( 4.98% )
- ago
#5
See this topic to enable that migration feature -
https://www.wealth-lab.com/Discussion/WL8-Migration-tool-missing-9410
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- ago
#6
Is there a work around on the broken licensing - also, I do not get a migration message when I look under "tools" on the Wealthlab 8 homepage
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- ago
#7
No, there is no workaround. Patience please.
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