Software page loads normally but upon clicking the download button keep getting this error:
Tried multiple times. Used different browsers. Same.
Never seen it before.
What to do?
Tried multiple times. Used different browsers. Same.
Never seen it before.
What to do?
Rename
Please give it a try again, clearing browser cache if you see the same result.
Tried again... downloaded successfully 👍
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BTW, the Extensions are downloading with an extra suffix <.xlsx> appended e.g. Data Extensions d/l as WL8DataExtensionsB6.exe.xlsx. You may wish to check it out.
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BTW, the Extensions are downloading with an extra suffix <.xlsx> appended e.g. Data Extensions d/l as WL8DataExtensionsB6.exe.xlsx. You may wish to check it out.
I checked it out, but this isn't happening for me.
QUOTE:
BTW, the Extensions are downloading with an extra suffix <.xlsx> appended e.g. Data Extensions d/l as WL8DataExtensionsB6.exe.xlsx. You may wish to check it out.
Presumably this issue is related to combination of Win10 + Chrome browser + and MS Office configuration.
On further analysis it seems the extra suffix is appended when using Firefox
but *not* when using Edge
Very strange.
Guess I'll have to troubleshoot this on my own.
but *not* when using Edge
Very strange.
Guess I'll have to troubleshoot this on my own.
My Firefox on a fresh new installation of Windows 10 is affected by the same issue. Never did I experience this in the past.
From what I read, it may be a bug on our server delivering content with the wrong MIME file type:
https://bugzilla.mozilla.org/show_bug.cgi?id=1558251
https://superuser.com/questions/227100/firefox-appending-xls-extension-to-xlsx-files
From what I read, it may be a bug on our server delivering content with the wrong MIME file type:
https://bugzilla.mozilla.org/show_bug.cgi?id=1558251
https://superuser.com/questions/227100/firefox-appending-xls-extension-to-xlsx-files
Seems to be a FF bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=698265
As far as I can see, they fixed it with the latest version of FF.
https://bugzilla.mozilla.org/show_bug.cgi?id=698265
As far as I can see, they fixed it with the latest version of FF.
I've just upgraded to FF 102.0.1 and this does not solve it for me. :/
BTW, the RDF file with MIME types mentioned in the Bugzilla issue #698265 couldn't be found on my system - must be that the FF team got rid of it many releases ago.
BTW, the RDF file with MIME types mentioned in the Bugzilla issue #698265 couldn't be found on my system - must be that the FF team got rid of it many releases ago.
I've yet to figure out why this force-download bit concerns exactly the file type XLSX but here's a workaround for @Sammy_G. You have to change the "XLSX force-download" entry's type in Firefox's preferences from "Save file" to "Always ask" like this:
[P.S. All links provided above are years-old.]
The Ff bug only appeared after I updated to v102.0, never saw it before. While I've updated to the latest v102.0.1 its still there. Hopefully Mozilla will fix it soon.
@Eugene:
I changed my Ff settings as you advised and while it does Ask (instead of d/l automatically) the .xlsx still gets appended. But thanks for the tip!
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The .xlsx is not a big issue - it can easily be deleted after d/l a file - but still wish it wasn't there.
The Ff bug only appeared after I updated to v102.0, never saw it before. While I've updated to the latest v102.0.1 its still there. Hopefully Mozilla will fix it soon.
@Eugene:
I changed my Ff settings as you advised and while it does Ask (instead of d/l automatically) the .xlsx still gets appended. But thanks for the tip!
---------------------------------
The .xlsx is not a big issue - it can easily be deleted after d/l a file - but still wish it wasn't there.
QUOTE:
The Ff bug only appeared after I updated to v102.0, never saw it before.
Same with me.
QUOTE:
I changed my Ff settings as you advised and while it does Ask (instead of d/l automatically) the .xlsx still gets appended.
Not appended anymore for me. Not sure why.🤷♂️
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