- ago
I am using TD Ameritrade. I went to close a group of positions. Somehow the orders got converted from a sell at market to a close at the market.

I had to cover all of them.

Please make it so that that can't happen.

Thanks
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Cone8
 ( 4.98% )
- ago
#1
Please let us know more about how you went to close the group of positions.
From a Strategy? Accounts tool? Ad-hoc manually staged orders from the Order Manager?

If you use one of the PortfolioSync preferences, a Strategy won't be able to "sell" positions you don't own in your account.



Manual orders are not checked. If TD interprets a Sell as a short because you don't own the Position, we can't prevent that.
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- ago
#2
Hi,

I was in the accounts window, highlighted a bunch and pressed close positions. I must have pressed it twice so it put in 2 orders, the first closed the positions and the second shorted them all.

I.e. it "closed" positions that weren't present in the account when the orders were placed.

Thanks
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Cone8
 ( 4.98% )
- ago
#3
I see. Thanks.
We can probably do something about disabling the Position after hitting ClosePosition.
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- ago
#4
Great. Thanks
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