- ago
I can't download data in WL8 with the following IB-symbols:

WQ24
WV24
WZ24

WH25
WK25
WQ25
WV25
WZ25

WK26
WQ26
WV26
WZ26

What is the problem with these ticker symbols?
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Cone8
 ( 5.57% )
- ago
#1
In the File > WealthLab User Data folder there's a file called IBFutures.txt. We included most of the popular contracts there, but if yours isn't there you need to
1. Close WealthLab, and
2. create a record for it following the patterns shown and instructions at the top of the file.

Nonetheless, the record for W on ICEEUSOFT already exists. That means if you can't get data for it, it's because you need to add another IB Data subscription.
1
- ago
#2
@Cone: Thanks a lot.

Strange: If don't have any ID Data subscription and most IB downloads with stocks and futures or ETFs work fine and delayed, just a little bit slow on the first download, but's okay for me.

I also downloaded C (Cocoa) from ICEEUSOFT - the same exchange as W (White Sugar). Also downloaded CC (also Cocoa), (= ICE Futures U.S.) - at IB still named "NYBOT". No problems dowloading CC data + charting from IB.

Hmmm, do you have any other idea?
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Cone8
 ( 5.57% )
- ago
#3
What does the Log Viewer (CtrL+L) say when you request a W chart?
Do you see anything like... ?
162: Historical Market Data Service error message:No market data permissions for ICEEUSOFT FUT

QUOTE:
Also downloaded CC
From which provider? (The Provider is in the lower status bar of the chart.)
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- ago
#4
@Cone, thanks.

First of all: All data sources for the named assets - see above - are from provider Interactive Brokers (IB).

Now - you will see - it becomes "strange": Today I tried several times to download data for W (White Sugar) from IB. I also checked the lines in the txt-File for IB-Futures as you wrote earlier. Everything okay. But no success with my downloading W-data at all.

Trades, volume etc. for W where visible on IB TWS: Screenshot from TWS (real account - no "paper account"):


Also the WL8 messages from the Log Viewer looked okay:


So I tried again downloading the data for White Sugar (W) on ICEUSSOFT from IB. Ohhh - wonder: Suddenly data for W came in WL8 and charting was also okay. Who the f... knows why the system(s) did not work when I wanted them to work.

Snapshot WL8 - now with data:


Here we say: "Der Teufel steckt im Detail."

Cone, have a nice leftover Sunday.
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Cone8
 ( 5.57% )
- ago
#5
Probably you just overloaded the IB Provider, which remember is more "broker" than "data provider".

When requesting new data series you have to be very patient. Once IB starts downloading a symbol's data, it will seem to ignore other requests until the previous one is finished. Probably this was the scenario.
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