Hi, my name is Shannon Cantone and i can`t open up my wealth lab. I copied this error hoping you could help please?
OS: Microsoft Windows NT 6.2.9200.0
UTC: 2021-04-03T00:53:24.6469200Z
Command Line: "C:\Program Files\MS123\Wealth-Lab Developer 6\WealthLabDev.exe"
Product Name: Wealth-Lab Developer 6
Version: 6.9.15.0
Auth Mode: FromApplication
First Name: --
Last Name: ---
Activation Key: ---
PC Fingerprint: ---
PC Name: ---
Error: Exception - The request failed with an empty response.
OS: Microsoft Windows NT 6.2.9200.0
UTC: 2021-04-03T00:53:24.6469200Z
Command Line: "C:\Program Files\MS123\Wealth-Lab Developer 6\WealthLabDev.exe"
Product Name: Wealth-Lab Developer 6
Version: 6.9.15.0
Auth Mode: FromApplication
First Name: --
Last Name: ---
Activation Key: ---
PC Fingerprint: ---
PC Name: ---
Error: Exception - The request failed with an empty response.
Rename
You need to download the updated WL6.9 client. Read more at https://wl6.wealth-lab.com
Thanks Glitch. I have downloaded the updated version. I then re attempted to open Wealth lab and the extension manager window popped up. not sure what to do here please?
You can close it and continue working with WL6 or download updated extensions if you wish. On what to do with the Extension Manager please refer to the User Guide after starting the program, it's all explained there.
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