akar8
- ago
I tried to update WealthLab data and have started getting the following error for some syms:

NVH: Access denied: This symbol is not part of your subscription.
FSLR: Access denied: This symbol is not part of your subscription.
PODD: Access denied: This symbol is not part of your subscription.
ABNB: Access denied: This symbol is not part of your subscription.
......................
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Cone8
 ( 23.82% )
- ago
#1
NVH isn't covered by Wealth-Data (maybe you meant INVH), but the others are.

Restart and try again, I'm not seeing a problem at all.
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- ago
#2
@akar

This has been answered on the WL6 forum:

https://wl6.wealth-lab.com/Forum/Posts/Using-Wealth-Data-Error-messages-Access-Denied-etc-39057
https://wl6.wealth-lab.com/Forum/Posts/Wealth-Data-Static-and-Fundamental-38149
https://wl6.wealth-lab.com/Forum/Posts/WealthData-Supported-Symbols-38152

It's a WL6 specific issue, you're a WL6 customer, and this is a WL8 forum. Let's avoid confusing WL8 customers so I just stressed this in the topic title.
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akar8
- ago
#3
Tried but still getting the same error:

Updating DataSet WD_REM_SYMS ...
FSLR: Access denied: This symbol is not part of your subscription.
...
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akar8
- ago
#4
Sorry, didn't realize this is a WL8 only forum. Created an issue in WL6 forum.
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- ago
#5
Perhaps you got confused by the links so as you've created yet another topic there.

WL6 will simply not return the data for any of those symbols that return this error message, even though they once might be part of the supported indices.

The solution is to subscribe to Wealth-Lab 8.
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Glitch8
 ( 10.06% )
- ago
#6
Eugene, why would WL6 suddenly not return data for these symbols?
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- ago
#7
WL6 can only return the data for symbols that were part of the supported indices (like S&P 500, Dow 30, DAX etc.) at the time the user signed up at wealth-data.com. Beyond that, WD users in WL6 cannot use its "survivorship bias free" feature. WL8 is free from this restriction.
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Glitch8
 ( 10.06% )
- ago
#8
Still, a symbol like ABNB should still update on WL6 so we’ll investigate this issue.
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- ago
#9
Please check if ABNB is accessible to you in W-D in WL6 to verify the fix we've just applied.
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akar8
- ago
#10
Thanks, it's now working. All these symbols worked the day I signed up. My subs is expiring soon. If I renew the maintainence will I start losing symbols in the future.
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Cone8
 ( 23.82% )
- ago
#11
No. The date is from when you signed up at Wealth-Data.com.
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