Login to WLP failure
Author: rctrade
Creation Date: 8/10/2020 10:37 PM
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rctrade

#1
Having trouble logging in all of a sudden. Here is the error I receive. I changed my password today at Fidelity aME ISSUE. cAN YOU HELP eUGENE?
tHANKS
RCTRADE
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Cone

#2
We're not sure why all Fidelity customers didn't get the message, but here's the answer:

Fidelity decommissioned Wealth-Lab Pro on 08/1/2020 (you can find more detail in this topic).

As a Fidelity customer you might have received a notice in Fidelity's Communications Center on the website. They sent a broadcast message that has the transition registration link embedded. If you can't find it there, ask your Fidelity rep.

Please register at the link provided by Fidelity. Once you complete the registration, we'll email instructions for the transition to Wealth-Lab Developer.
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rctrade

#3
Thanks Eugene Just spoke with Fidelity I have the link.
rctrade
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Eugene

#4
Good to hear this Ralph. I see you've enrolled. This means that you should've already received further instructions from us by email (please check spam if not) or they're to arrive very soon.
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